Effective Date: March 16, 2024
Introduction
At Madleaf, we understand the importance of safeguarding your privacy. Our goal is to be transparent about how we manage your information when you use our website (mad-leaf.com) and related services (“Services”). This Privacy Policy clarifies:
- What types of information we collect
- How this information is used
- The limited situations where we share your information
- The steps we take to protect your data
- Your rights and choices regarding your personal information
Information We Collect
- Information You Provide:
- Contact details: Name, email address, phone number, shipping/billing address
- Payment information: Credit/debit card details; other account authentication
- Products purchased
- Any additional information you choose to share (inquiries, product reviews, etc.)
- Information Collected Automatically:
- Device information: IP address, Operating System (OS), access times, browser type & language
- Website usage data: Pages visited, actions taken
How We Use Your Information
- To Provide and Improve Our Services:
- Process and fulfill orders
- Manage your account
- Offer customer support
- Improve our website and product offerings
- To Communicate with You:
- Send order confirmations, status updates, and invoices
- Respond to inquiries, feedback, and requests
- Provide information about promotions, events, or new products (only with your consent)
- For Security and Legal Purposes:
- Protect against fraudulent or unauthorized activities
- Enhance our security measures
- Comply with legal obligations and law enforcement requests
Sharing Your Information
We strive to keep your data within our control. We may share your information in these specific instances:
- Third-Party Service Providers: Companies helping us with payment processing, website analytics, shipping, or marketing services. These providers access only the information necessary to perform their roles.
- Business Transactions: In the event of a merger, acquisition, or similar event, your data may be transferred as a business asset.
- Legal Compliance: We may share information as required by law, court orders, or to defend our rights or property.
Security
We implement various technical, administrative, and physical safeguards to protect your information. While no system is perfect, we continuously improve our security protocols.
Your Rights and Choices
- Accessing and Updating Your Information: Contact us at [email address removed] to access or request corrections to your personal information.
- Removing Your Information: Request the deletion of your information by emailing support@mad-leaf.com. Certain exceptions may apply based on legal requirements or the necessity to complete an ongoing transaction.
- Opting Out of Marketing Communication: Unsubscribe using the designated link in our promotional emails. Transactional emails (order updates, etc.) will continue.
California Residents: Additional Rights
If you are a California resident, you may have additional rights under the CCPA. Please contact us at support@mad-leaf.com to exercise these rights, which include:
- Right to know the specific categories of personal information we collect and have collected.
- Right to delete your personal information.
- Right to opt-out of the sale of personal information (not applicable, as we do not sell your information).
Age of Consent
By using our services, you confirm that you meet the legal age requirements for purchasing cannabis products in your state or province of residence.
Changes to This Privacy Policy
We may update this policy periodically. Revised versions will be posted here with a clearly indicated “Effective Date”.
Contact Us
For any questions or concerns regarding this Privacy Policy or our data handling practices, please reach out to: support@mad-leaf.com